Privacy Policy

This privacy policy sets out how as a company Love Flora Studio, uses and protects any information that you give.
This privacy policy has been prepared in line with the EU’s General Data Protection Regulation (GDPR), which promotes fairness and transparency for all individuals in respect of their personal data. This privacy policy applies to all data we process, and by using Love Flora Studio you consent to our collection and use of such data.

I will only collect personal information necessary to complete your order, including:

  • Your names and an email address

  • Delivery address

  • Your wedding details

  • Guest lists & addresses (if required)

  • Along with any other information required for your order

When you place an order with me I will ask you to fill in a form to collate information for your order.

 The data provided is only ever used to create and fulfil your stationery order. I may use your email address to send a follow up email after your wedding for a testimonial or any images from your day

I keep one physical and digital sample of each clients work for photographing, portfolio and marketing purposes. They may be used on my website and social media channels, taken to wedding fairs or shown at client consultations or in sample packs. If you do not want me to use your designs for any future marketing, please let me know.

As a one person business owner I am the only person who will be dealing with your personal information. Your data will be shared with my printing and shipping partners if necessary on your order who have a legal obligation to keep your data safe and secure.

Once your job is complete, it will be archived by me but your information will still be accessible on my computer up to a year after the job completes. After a year your details will be permanently deleted. This includes any address, guest lists and wording for your stationery. All emails will be deleted within two years of the final job completing. Invoices and booking confirmations will be kept for 7 years as per tax regulations.

 I have put into place suitable physical and electronic safeguards in order to prevent unauthorised access or disclosure.

 Cookies help me to provide you with a better website and personalise your experience by enabling me to monitor which pages are visited or not. Cookies are small pieces of data that websites send to a user’s computer and are stored on the user’s web browser. They are designed to enable the website to remember information. If you agree, the file is added and the cookie helps analyse web traffic. A cookie does not give any access to your computer or any information about you, other than the data you choose to share with us.

 You may request details of personal information which we hold about you under the Data Protection Act 1998. If you do so please email to request access. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

If you are unsure about any of the information set out in this privacy policy please email hello@loveflorastudio.co.uk to discuss further.